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New Products are
covered by a 1 year manufacturer's warranty against
defect. This warranty only covers defects in material or workmanship. The
warranty does not cover User inflicted physical damage, and may be
voided by performing unwarranted acts such as opening the unit or modifying
the internal or external components or body of the product Refurbished Products are covered by a 30 day manufacturer's warranty against defect. This warranty covers defects in material or workmanship. The warranty does not cover User inflicted physical damage, and may be voided by performing unwarranted acts such as opening the unit or modifying the internal or external components or body of the product. For Defective Products please email our Support team to obtain a Return Merchandise Authorization Number (RMA) service number and instructions for how to return your product. Accessories are covered by a 6 month (180 day) manufacturer's warranty against defect. This warranty covers defects in material or workmanship. The warranty does not cover User inflicted physical damage. Batteries that are included with your product are covered by a 6 month (180 day) manufacturer's warranty against defect. This warranty covers defects in material or workmanship. The warranty does not cover User inflicted physical damage. If you have received a product that is missing any of its included accessories (this includes battery/batteries), you must notify Aiptek within 30 days of the receipt of your product. You must also provide proof of purchase from an Authorized Reseller or a Receipt in order for us to process your claim. |
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At Aiptek, we
provide Warranty Service
for all our products
that were purchased at
an authorized retailer
and are under the 1 year
manufacturer's warranty.
You can contact us by phone at (949) 585-9600 between the hours of 8 a.m.
and 5 p.m. Pacific Standard Time, Monday through Friday. 