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At Aiptek, we provide Warranty Service for all our products that were purchased at an authorized retailer and are under the 1 year manufacturer's warranty. You can contact us by phone at (949) 585-9600 between the hours of 8 a.m. and 5 p.m. Pacific Standard Time, Monday through Friday, or directly write your message here.

To avoid delays in responding to you, please pick one of the subjects below. Although we can't reply immediately to every message we receive, someone from our office will get back to you as soon as possible.

New Products are covered by a 1 year manufacturer's warranty against defect. This warranty only covers defects in material or workmanship. The warranty does not cover User inflicted physical damage, and may be voided by performing unwarranted acts such as opening the unit or modifying the internal or external components or body of the product

Refurbished Products are covered by a 30 day manufacturer's warranty against defect. This warranty covers defects in material or workmanship. The warranty does not cover User inflicted physical damage, and may be voided by performing unwarranted acts such as opening the unit or modifying the internal or external components or body of the product.

For Defective Products please fill out form below to obtain a Return Merchandise Authorization Number (RMA) service number and instructions for how to return your product.

Accessories are covered by a 6 month (180 day) manufacturer's warranty against defect. This warranty covers defects in material or workmanship. The warranty does not cover User inflicted physical damage.

Batteries that are included with your product are covered by a 6 month (180 day) manufacturer's warranty against defect. This warranty covers defects in material or workmanship. The warranty does not cover User inflicted physical damage.

If you have received a product that is missing any of its included accessories (this includes battery/batteries), you must notify Aiptek within 30 days of the receipt of your product. You must also provide proof of purchase from an Authorized Reseller or a Receipt in order for us to process your claim.

For Defective or Missing Accessories please fill out form below for instructions on how to process your claim.

Please make selections from drop down lists, enter data in required fields; correct invalid inputs before submitting your information.

ALL FIELDS REQUIRED
Action to Take:
Aiptek Product:
Serial Number:
First Name:
Last Name:
E- mail:
Purchased at:
Date of Purchase: mm/dd/yyyy	/ /
Inquiry: (1000 Characters Maximum)