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At Aiptek, we provide Technical Support for all our customers questions or comments. You can contact us by phone at (949) 585-9600 between the hours of 8 a.m. and 5 p.m. Pacific Standard Time, Monday through Friday, or directly write your message here.

To avoid delays in responding to you, please pick one of the subjects below. Although we can't reply immediately to every message we receive, someone from our office will get back to you as soon as possible.

Looking to register your product but can’t find your Serial Number? Aiptek products have three locations were the Serial Number can be found.

A. For all Models powered by the NP60 (Black) and USNACE 8210 (White) LI-ION Battery: The serial number is located on the camera in the battery compartment on a sticker beginning with the letters S/N.

B. For units powered by AA batteries the Serial number is located on a sticker on the bottom of the camera beginning with the letters S/N.

C. Older models such as: DV3100, DV4100M, and DV5100M have the sticker for the serial number located on the underside of the LCD along the window frame beginning with the letters S/N.

Please make selections from drop down lists, enter data in required fields; correct invalid inputs before submitting your information.

ALL FIELDS REQUIRED
Operating System:
Aiptek Product:
Serial Number:
First Name:
Last Name:
E- mail:
Purchased at:
Date of Purchase: mm/dd/yyyy	/ /
Description of Problem on Product: (1000 Characters Maximum)