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How to Record Quality Video? |
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Hold the camera as still as possible and do not make any sudden movements. It is best to perform a slow and smooth gradual movement while panning during your recording. It is recommended to use a tri-pod for best results. Also, make sure you have sufficient lighting and to adjust the white balance settings according to the lighting condition. Click here to purchase a Tripod |
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How to Capture Quality Photos? |
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Hold camera as steady as possible until 2-3 seconds after you hear the snapshot sound from the camera. Make sure your subject does not make any sudden movements or is in an active motion during this period. Using a tri-pod is highly recommended. Also, make sure to use the flash and adjust the white balance settings according to the lighting condition. |
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How to Playback Files on HDTV or Standard TV? |
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The packaging includes the Component cable and AV Cable to connect to your HDTV or Standard TV. |
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| *VIDEO: See video for connecting your HDTV | *VIDEO: SEE ALL HD VIDEO FAQ's | |||
| *VIDEO: See video for connecting your Standard TV | ||||
| Note: Action HD, A-HD+, GO-HD+ and A-HD “Automatically Detect” when plugging into your HDTV and or Standard TV. | ||||
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How to Transfer Files to PC? |
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Power the camera on before connecting to the system. |
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| Look in My Computer or Computer for a Removable Disk Drive that represents the camera/ card. | ||||
| For models with internal memory, the card will have it’s own drive letter. ( Ex. Removable Disk: F for the SD card & G for the internal) | ||||
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Note: If you do not see a Disk Drive representing the camera, unplug it, turn it on again and try reconnecting. Also try plugging into all available USB ports in the front/back of the system. |
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Open the Removable Disk and you should find a DCIM folder. Open the DCIM folder and you will find a 100media folder. Inside the 100media folder you will find any pictures/videos/audio recordings you have taken. To save these files to your Computer, you will have to copy or move them to a folder. One way to do this is to click the Edit menu, choose Select All, then click the Edit menu again and choose Copy or Move to folder. |
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| Note: Copying leaves a copy of the file on your camera/card) After choosing one of these options, choose a location and create a new folder. Note: It is best to create a new folder each time you do this) | ||||
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How to Transfer Files to a Mac System? |
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Simply power the camera on and plug the unit into a USB port. Look on the desktop for the creation of new drives related to the camera. (MAC OS versions such as 10.4 or 10.5 may refer to the drives as Media, Internal, Untitled, or No Name.) |
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| How to Playback Videos on Computer? | ||||
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It is best recommended to install and use VLC Media Player www.videolan.org You can also try the latest version of QuickTime or use the decoder supplied on the installation CD to view through Windows Media Player 11. |
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Note: Windows Media Player 11 must be installed prior to installing the decoder. Playback speed and clarity may vary based on the system meeting the package recommended specs. |
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| Can I Burn / Make DVD Movies with my HD Videos? | ||||
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Yes, we currently offer the DVD creator program Arc-Soft Total Media Extreme. Other suggested Programs like Nero 8 Ultimate Edition can also be used. |
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Note: Verify with software vender that the DVD creator program you would like to use supports H.264.MOV 720P/1080 |
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Editing Programs for HD Movies? |
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Magix Pro Editor 12 and Adobe Elements 4 are some examples of programs that are updating to support the H.264 standard. |
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Note: Users with MAC 10.4 or above should have no problems editing the files and burning DVD’s. You can edit and burn your HD clips with software like “iMovie HD”. Please verify that the programs support 720P/1080P before use .Individual results will vary. |
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Which Memory Cards are Compatible? |
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The camera can support an 8 Gigabyte SDHC up to Class 4 which will provide up to 4 hours of HD video. It may support up to a 32GB card, once they are made available by the major brands. We suggest using the SD Card brands Dane Elec. or San Disk. Mini SD and/or adaptor cards are not compatible. Click here to purchase an SD Card |
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How Do I Charge the Battery for my Aiptek HD? |
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The battery can be charged 3 ways: |
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1 - Be sure the camera is turned off and the LCD closed. Plug the AC adaptor into the power outlet and USB end into the camera. The indicator light will turn red. The light will turn green when the battery is charged. |
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2 - Be sure the camera is turned off and the LCD closed. Plug the USB cable into the end of the camera and the other end into the USB port on your computer. The indicator light will turn red. The light will turn green when the battery is charged. |
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3 - You can also purchase an external charger. Click here to purchase a Charger |
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Note: Charging time can vary between 3.5 to 4 hours. 1800MAH battery can only charge using options one and two. |
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How Long will a Full Battery Charge Last? |
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The package includes a Lithium-ion rechargeable battery. Depending on usage, the battery can last approximately 20 to 35 minutes. |
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| Note: The 1800MAH Lithium-ion rechargeable battery can last approximately 1 hour 45 minutes. | ||||
| Click here to purchase additional batteries or a charger. | ||||
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Where Can I find the Serial Number or Model Number? |
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Remove the battery and look inside the battery compartment to find a label containing an S/N number and Model number. |
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How to Record from a TV/VCR/DVD Player to the Camera? |
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The models Action HD, A-HD+, A-HD, and Go-HD+ only. The GO-HD does not offer this feature. |
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| Please make sure that the AV cable is connected to the AV OUTPUT jacks on your TV/VCR/DVD Player. | ||||
| Once these are connected, you should be able to see the TV/VHS/DVD on the camera’s LCD screen. | ||||
| Press the record button to start/stop recording. | ||||
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What are the Buttons on the LCD Panel for? |
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These buttons are for Video Playback Control. They can be used during video playback to Skip Back, Play/Pause, and Skip Forward. |
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TROUBLESHOOTING TIPS |
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The Camera is not Powering ON or Functioning Properly: |
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See section on charging battery. Try powering on through wall adapter. Also, if using a SD card, remove it and try powering it on and testing it again. |
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I Receive Memory Card Related Error Messages, such as “CARD PROTECT” while trying to use the Camera: |
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First check the memory card to see if the lock tab is in the UNLOCK position. On the top left of the memory card is a slide the moves up and down. The slide should be in the up position for it to be unlocked. A locked memory card could cause the camera to read a CARD PROTECT error message. |
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If you still receive an error message, verify that you are inserting the card correctly so that the spring locks in as you fully insert it. When performed correctly an Icon will appear in the lower right hand corner of the LCD screen. Also try inserting the card while the camera is on. |
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The memory card may also need to be formatted through the camera’s settings. |
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| Note: Formatting will delete all files, so be sure to transfer any important files to your computer before doing so. | ||||
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To Format: Insert the memory card into the camera and press the mode button to get to the mode screen. Enter into Tools/SETTINGS and find FORMAT. Once you select format you will receive a YES or NO option. Select YES and you will see a FORMATTING message. Once the formatting is complete, see if the camera reads the card and functions properly. |
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